Securely communicate and manage clients in real time with collaborative tasks and in-built messaging.
MyPortal enables practitioners to share documents, set tasks and communicate with their clients via an encrypted login area and SMS. It helps practitioners to improve the way they deliver a client’s support journey.
Got an enquiry?
Contact us to learn more about how MyPortal can help you to improve outcomes via two way practitioner-client communication.
Comply with the GDPR
Share information securely without breaching the GDPR regulations. Our products are routinely assessed by GDPR specialists to ensure full compliance.
Share tools and resources
Share documents, diaries, calendars and support plans to improve the collaborative nature of ongoing practitioner-client relationships.
Communicate securely with clients
Engage with clients in a way that suits them – either via in-built messaging or SMS. By doing do, you help clients to take more ownership of their own situation.
Remove licence fees
As a not-for-profit, we’re working for the greater good. For that reason, all of our products are offered without restrictive user licences.
Set clear tasks for clients and allow them to easily update you on their progress. This reduces the time you need for face to face meetings or phone calls.
Integrates with E-CINS
E-CINS users can use MyPortal from within the system itself, which allows them to cross-reference quickly and keep everything together in one place.
Engage with clients in a way that encourages them to take some ownership of their own situation.
MyPortal gives practitioners several useful tools that make it easier to manage and monitor a client’s support journey. Not only does it enable staff to hold a two way conversation in real time, but it also builds a culture of collective ownership whereby the client feels more responsible for their own situation.
Share action plans and support plans
Shared plans give clients the ability to manage their progress securely online. This saves practitioners time as it reduces the need for constantly chasing clients for updates.
With so much at stake, there really is no place for those withholding important information.
By giving all local professionals access to a collaborative network, everyone is better placed to address the needs of the vulnerable people they’re connected with. When partners work together, they can build a more comprehensive picture of an individual’s situation and ultimately improve outcomes.
Making it simpler for clients to provide updates on their progress and status.
MyPortal works on two levels for clients. Firstly, it gives them a simple way of keeping practitioners appraised on their latest activity with regards to their support/action plans. Secondly, even if they’re reluctant to login, they can communicate via SMS instead. It’s a step towards breaking away from a “them and us” mindset.
We’re continually improving our products at no extra cost to our clients.
All of our products have been designed, developed and deployed using a ‘continuous improvement’ methodology. This means that you’ll receive updates at no additional cost.
Years of experience
Tried and tested
The type of information sharing [provided by Empowering-Communities’ products] allows us to anticipate an offenders likely behaviour in custody and also enables our Offender Supervisors to identify programmes and courses that need to be undertaken in custody which are designed to lower an offenders risk of re-offending.
RICHARD BELL AND SENIOR OFFICER JOHN WOOD / HMP STAFFORD’S RESETTLEMENT OFFICERS
There are some vulnerable groups who need additional support to help them manage the conversion to Universal Credit. This new way of working is a fantastic step forwards and will save both practitioners and residents a great deal of time.
COUNCILLOR SARAH RUSSELL / DERBY CITY COUNCIL
An offender was being released from prison and my team had concerns that the offender would try to make contact with the victim, potentially affecting their safety. A PCSO made a note on E-CINS that the offender was due to be leaving prison within the next few days. We would not normally be privy to that information, but because it was flagged on the Victim’s profile, we were able to quickly contact the victim and hold a face to face meeting to assess the level of risk to them.
ANNABEL TATE / BRIGHTON & HOVE COUNCIL
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If you would like to learn more about how our suite of products can help you to save money, while also improving outcomes, please send us your details using the form below.