Facilitating collaborative working to help reduce Rough Sleeping and Homelessness.
For almost 20 years, we’ve been creating single and multi-agency cloud-based community management systems that help you to share information with partners and deliver joined-up interventions.
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Contact us to learn more about our approach to rough sleeping and homelessness.
Ending Rough Sleeping is a National Priority.
Rough sleeping is a complex issue that affects some of the most vulnerable people in society. It impacts different people in different ways and people who sleep rough can be vulnerable to being victims of serious harm, significant health problems, hate crime, trafficking, modern slavery and even death.
Taking a Collaborative Approach
Tackling this issue requires a multi-level approach and involves collaboration and joint working between multiple agencies – local authorities, police, health, support services, charities, probation, prison authorities, employability, rehabilitation, community, faith and voluntary groups and the general public – to help identify people who are at risk of homelessness, prevent it from happening by joining up interventions and assisting people through recovery programmes by guiding them through a range of support systems to get them the help they need.
How We Help
An end-to-end process for Managing Rough Sleepers and Homeless People.
Our individual products can be used as stand-alone solutions or as a suite of products working together to keep all of your information in one place and providing an end-to-end solution that supports an individual’s entire journey. From initial referrals, through to risk assessments and full case management, we can make life easier for you, and the people you work to support, at every step.
A suite of linked products or stand alone solutions to map and support your customer’s entire journey
All referrals arrive into a triage desk for consideration. With all of the information in one place, practitioners can easily manage cases, upload reports, access data and communicate with clients in real time.
MyPortal enables practitioners to engage with clients in realtime to securely share support plans and action plans. Clients can also receive updates, text messages and secure communications from practitioners to help them through their support journey.
MyPortal allows practitioners to liaise securely with their clients in real time.
Through an innovative encrypted module called ‘MyPortal’ practitioners can securely engage with clients in realtime to securely share documents, surveys, support plans and action plans. Clients can also receive updates, text messages and secure communications from practitioners to help them through their support journey.
Comply with the GDPR
Share information securely without breaching the GDPR regulations. Our products are routinely assessed by GDPR specialists to ensure full compliance.
Empower victims and vulnerable people
Simple referral forms and a ‘one front door’ approach, empower victims and vulnerable people who would not usually report to the police.
Save money and improve outcomes
Expedite information sharing and make swift decisions to safeguard the vulnerable.
Our Data Visualisation and Business Intelligence module helps practitioners create joined up reports and analysis.
With its intuitive drag and drop interface, our Data Visualisation and Business Intelligence module enables practitioners to create detailed multi-partner reports without having to compile data from multiple systems. Practitioners can identify information from a range of data sets, highlight trends and produce reports at their own leisure, saving them time and giving improved business insights to improve outcomes.
We’ll work with you to understand your requirements and configure the tool so it gives you everything you need.
Create multi-partner reports
Bring disparate data sources together and create joined up reports that provide rich and intelligent analysis.
Our visualisation module is a proprietary solution that we can offer you at a heavily discounted rate.
When a Practitioner, Outreach Worker or concerned member of the public want to raise the alarm about a Rough Sleeper they complete an encrypted referral form. Information is then sent directly into a triage desk.
Triage via a management desk
The appropriate teams are notified and are able to carry out further investigation regarding the individual’s background and support needs. All relevant information is logged securely into the system.
If required, cases can be escalated for full multi-agency support. We can create bespoke electronic Case Assessments with any question type required, optimised for mobile use so its fully accessible for Practitioners to update whilst out on the street with customers so they can start co-ordinating support straight away.
Any ongoing activity, such as action/support plans, can be administered via MyPortal. This is particularly useful for support workers who can set tasks and monitor these accordingly.
Only by working together can we ensure everyone in our society has the dignity and security they need.
By giving all local professionals access to a collaborative network, everyone is better placed to address the needs of the vulnerable people they’re connected with. When partners work together, they can build a more comprehensive picture of an individual’s situation and ultimately improve outcomes.
Secure, accredited and scalable
For 17 years, we’ve been creating single and multi-agency cloud-based community management systems that help you to share information with partners and deliver joined-up interventions.
Secure UK data centres
Your information will be hosted on high-performance servers in secure, accredited, UK data centres. These are routined audited and compliant with the latest regulations.
Our accreditations include: ISO 27001, for the design, development, hosting and processing of multi-agency systems, ISO 9001, Cyber Essentials and Cyber Essentials Plus.
No licence fees
As a not-for-profit organisation, we’re not in this for the money. All of our products are available without costly licence fees to encourage you to invite other partners.
You’ll be able to work more efficiently by accessing your data securely while away from desk. Our products are designed to work on mobiles, tablets and desktops.
We’re continually improving our products at no extra cost to our clients.
All of our products have been designed, developed and deployed using a ‘continuous improvement’ methodology. This means that you’ll receive updates at no additional cost.
Years of experience
Tried and tested
The type of information sharing [provided by Empowering-Communities’ products] allows us to anticipate an offenders likely behaviour in custody and also enables our Offender Supervisors to identify programmes and courses that need to be undertaken in custody which are designed to lower an offenders risk of re-offending.
RICHARD BELL AND SENIOR OFFICER JOHN WOOD / HMP STAFFORD’S RESETTLEMENT OFFICERS
There are some vulnerable groups who need additional support to help them manage the conversion to Universal Credit. This new way of working is a fantastic step forwards and will save both practitioners and residents a great deal of time.
COUNCILLOR SARAH RUSSELL / DERBY CITY COUNCIL
An offender was being released from prison and my team had concerns that the offender would try to make contact with the victim, potentially affecting their safety. A PCSO made a note on E-CINS that the offender was due to be leaving prison within the next few days. We would not normally be privy to that information, but because it was flagged on the Victim’s profile, we were able to quickly contact the victim and hold a face to face meeting to assess the level of risk to them.
ANNABEL TATE / BRIGHTON & HOVE COUNCIL
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If you would like to learn more about how our suite of products can help you to save money, while also improving outcomes, please send us your details using the form below.