Facilitating collaborative working to help reduce Rough Sleeping and Homelessness.

For almost 20 years, we’ve been creating single and multi-agency cloud-based community management systems that help you to share information with partners and deliver joined-up interventions.

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Contact us to learn more about our approach to rough sleeping and homelessness.

Ending Rough Sleeping is a National Priority.

Rough sleeping is a complex issue that affects some of the most vulnerable people in society. It impacts different people in different ways and people who sleep rough can be vulnerable to being victims of serious harm, significant health problems, hate crime, trafficking, modern slavery and even death.

Taking a Collaborative Approach

Tackling this issue requires a multi-level approach and involves collaboration and joint working between multiple agencies – local authorities, police, health, support services, charities, probation, prison authorities, employability, rehabilitation, community, faith and voluntary groups and the general public – to help identify people who are at risk of homelessness, prevent it from happening by joining up interventions and assisting people through recovery programmes by guiding them through a range of support systems to get them the help they need.

How We Help

An end-to-end process for Managing Rough Sleepers and Homeless People.

Our individual products can be used as stand-alone solutions or as a suite of products working together to keep all of your information in one place and providing an end-to-end solution that supports an individual’s entire journey. From initial referrals, through to risk assessments and full case management, we can make life easier for you, and the people you work to support, at every step.

A suite of linked products or stand alone solutions to map and support your customer’s entire journey

 

 

 

 

 

 

Encrypted Referral Forms

When a practitioner, police officer or concerned member of the public wants to raise the alarm, they complete an encrypted referral form. These forms can be password protected or publicly available.

Triage Desk (EC Connect)

All referrals arrive into a triage desk for consideration. With all of the information in one place, practitioners can easily manage cases, upload reports, access data and communicate with clients in real time.

Advanced Case Management (E-CINS)

If an individual requires full case management, they can have their cases transferred into E-CINS. Multiple agencies can then deliver the right kind of joined up support.

Secure 1:1 Engagement with Clients In Realtime (MyPortal)

MyPortal enables practitioners to engage with clients in realtime to securely share support plans and action plans. Clients can also receive updates, text messages and secure communications from practitioners to help them through their support journey.

Data Visualisation and Business Intelligence

The Data Visualisation and Business Intelligence module enables practitioners to create joined up reports and analysis from multi-partner reports without having to compile data from multiple systems.

Communicate securely with clients in real time.

MyPortal allows practitioners to liaise securely with their clients in real time.

Through an innovative encrypted module called ‘MyPortal’ practitioners can securely engage with clients in realtime to securely share documents, surveys, support plans and action plans. Clients can also receive updates, text messages and secure communications from practitioners to help them through their support journey.

Comply with the GDPR

Share information securely without breaching the GDPR regulations. Our products are routinely assessed by GDPR specialists to ensure full compliance.

Empower victims and vulnerable people

Simple referral forms and a ‘one front door’ approach, empower victims and vulnerable people who would not usually report to the police.

Save money and improve outcomes

Expedite information sharing and make swift decisions to safeguard the vulnerable.

Make smarter decisions based on intelligent data.

Our Data Visualisation and Business Intelligence module helps practitioners create joined up reports and analysis.

With its intuitive drag and drop interface, our Data Visualisation and Business Intelligence module enables practitioners to create detailed multi-partner reports without having to compile data from multiple systems.  Practitioners can identify information from a range of data sets, highlight trends and produce reports at their own leisure, saving them time and giving improved business insights to improve outcomes.

Fully customisable

We’ll work with you to understand your requirements and configure the tool so it gives you everything you need.

Create multi-partner reports

Bring disparate data sources together and create joined up reports that provide rich and intelligent analysis.

Discounted rates

Our visualisation module is a proprietary solution that we can offer you at a heavily discounted rate.
01.
Initial referral

When a Practitioner, Outreach Worker or concerned member of the public want to raise the alarm about a Rough Sleeper they complete an encrypted referral form. Information is then sent directly into a triage desk.

02.
Triage via a management desk

The appropriate teams are notified and are able to carry out further investigation regarding the individual’s background and support needs.  All relevant information is logged securely into the system.

03.
Multi-agency support

If required, cases can be escalated for full multi-agency support. We can create bespoke electronic Case Assessments with any question type required, optimised for mobile use so its fully accessible for Practitioners to update whilst out on the street with customers so they can start co-ordinating support straight away.

04.
Direct communication

Any ongoing activity, such as action/support plans, can be administered via MyPortal. This is particularly useful for support workers who can set tasks and monitor these accordingly.

Only by working together can we ensure everyone in our society has the dignity and security they need.

By giving all local professionals access to a collaborative network, everyone is better placed to address the needs of the vulnerable people they’re connected with. When partners work together, they can build a more comprehensive picture of an individual’s situation and ultimately improve outcomes.

About Us

Secure, accredited and scalable

For 17 years, we’ve been creating single and multi-agency cloud-based community management systems that help you to share information with partners and deliver joined-up interventions.

Secure UK data centres

Your information will be hosted on high-performance servers in secure, accredited, UK data centres. These are routined audited and compliant with the latest regulations.

ISO accredited

Our accreditations include: ISO 27001, for the design, development, hosting and processing of multi-agency systems, ISO 9001, Cyber Essentials and Cyber Essentials Plus.

No licence fees

As a not-for-profit organisation, we’re not in this for the money. All of our products are available without costly licence fees to encourage you to invite other partners.

Mobile friendly

You’ll be able to work more efficiently by accessing your data securely while away from desk. Our products are designed to work on mobiles, tablets and desktops.

We’re continually improving our products at no extra cost to our clients.

All of our products have been designed, developed and deployed using a ‘continuous improvement’ methodology. This means that you’ll receive updates at no additional cost.

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If you would like to learn more about how our suite of products can help you to save money, while also improving outcomes, please send us your details using the form below.