Securely communicate and manage clients in real time with collaborative tasks and in-built messaging.
The E-CINS Client Engagement Module and MyPortal360 app enables practitioners to share documents, set tasks and communicate with their clients via an encrypted login area and SMS. It helps practitioners to improve the way they deliver a client’s support journey.
Find out more
Interested in learning more about how the E-CINS Client Engagement Module enables professionals to maintain client relationships while working securely from any device in any location?
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Comply with the GDPR
Share information securely without breaching the GDPR regulations. Our products are routinely assessed by GDPR specialists to ensure full compliance.
Share tools and resources
Share documents, diaries, calendars and support plans to improve the collaborative nature of ongoing practitioner-client relationships.
Communicate securely with clients
Engage with clients in a way that suits them – either via in-built messaging or SMS. By doing do, you help clients to take more ownership of their own situation.
Remove licence fees
As a not-for-profit, we're working for the greater good. For that reason, all of our products are offered without restrictive user licences.
Set clear tasks for clients and allow them to easily update you on their progress. This reduces the time you need for face to face meetings or phone calls.
Integrates with E-CINS Case Management
The Client Engagement Module fully integrates with E-CINS Case Management so professionals can quickly wrap support around clients together with multiple agencies.
Engage with clients in a way that encourages them to take some ownership of their own situation.
The E-CINS Client Engagement Module gives practitioners several useful tools that make it easier to manage and monitor a client’s support journey. Not only does it enable a secure two way conversation in real time, but it also builds a culture of collective ownership whereby the client feels more responsible for their own situation.
Share action plans and support plans
Shared plans give clients the ability to manage their progress securely online. This saves practitioners time as it reduces the need for constantly chasing clients for updates.
With so much at stake, there really is no place for those withholding important information.
By giving all local professionals access to a collaborative network, everyone is better placed to address the needs of the vulnerable people they're connected with. When partners work together, they can build a more comprehensive picture of an individual’s situation and ultimately improve outcomes.
Making it simpler for clients to provide updates on their progress and status.
MyPortal works on two levels for clients. Firstly, it gives them a simple way of keeping practitioners appraised on their latest activity with regards to their support/action plans. Secondly, even if they’re reluctant to login, they can communicate via SMS instead. It’s a step towards breaking away from a “them and us” mindset.
We’re continually improving our products at no extra cost to our clients.
All of our products have been designed, developed and deployed using a ‘continuous improvement’ methodology. This means that you’ll receive updates at no additional cost.
Years of experience
Tried and tested
The type of information sharing [provided by Empowering-Communities
RICHARD BELL AND SENIOR OFFICER JOHN WOOD / HMP STAFFORD'S RESETTLEMENT OFFICERS
There are some vulnerable groups who need additional support to help them manage the conversion to Universal Credit. This new way of working is a fantastic step forwards and will save both practitioners and residents a great deal of time.
COUNCILLOR SARAH RUSSELL / DERBY CITY COUNCIL
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ANNABEL TATE / BRIGHTON & HOVE COUNCIL
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