Professional Services and
Bespoke Development

If you are looking to replace your existing system with one of our solutions or if you want to improve your working practices, our team of experts offer a full range of consultation, bespoke software development and implementation services.

A comprehensive range of professional services, enabling organisations to fully understand and realise their service potential.

We work with you and your partners to fully understand your processes, working practices and reporting requirements. With over 20 years experience we know its important that our systems fit your working practices and not the other way round. Our comprehensive implementation process ensures you get the most from our software solutions.



‘Empowering-Communities has the best and most friendly technical support team of any IT company that I’ve ever worked with.  We have been totally impressed.’
Paul Bramwell, Fuel Poverty Manager, Brighton & Hove CAB, England

Scheme and System Analysis

We will build a relationship with all your partners large and small. They may well have their own reporting requirements and we work with them, at no additional cost, to ensure they can generate the exports they need. We also work with all organisations and teams to ensure they have their assessments and referral forms as electronic versions on E-CINS.

Global Networking

We have 10,000’s of users across numerous sectors and business areas. By joining the ‘Empowering-Communities Family’ you can take advantage of these great networking opportunities to share good practice and ask for advice.

Process Re-design

Our consultants are ex practitioners from a range of business areas within the public sector. With a combined experience of over 100 years we understand the challenges you face. Our Team have extensive experience in Process Analysis and Re-design and through analysis of existing procedures we are able to identify if your current processes are the most efficient and effective.


We offer a range of training materials to suit your needs. From bespoke training material including online tutorials, webinars and user guides to group training sessions designed to your specific requirements.

Our solutions are revolutionising the way partnerships work across a wide range of business areas. Here’s some.

• Acquisitive Crime
• Anti Social Behaviour
• Child Sexual Exploitation
• Community Link Alarm Scheme
• Dementia Project
• Domestic Abuse and Sexual Violence
• Environmental Health
• Family Intervention Programmes
• Frequent attendees to custody
• Gangs and Gang Violence
• Hate Crime
• Houses in Multiple Occupancy (HMO’s)
• Integrated Offender Management (IOM) 
• Licensed premises
• Mental Health projects
• Missing Persons
• Multi-Agency Operations
• Out of cost disposals
• Prostitution and street sex workers
• Restorative Justice
• Rough Sleepers
• Sexual Assault Referral Centre
• Street Drinkers
• ‘Troubled Families’
• Unauthorised encampments
• Victims and Offenders
• Vulnerable persons
• Youth Crime

Bespoke Software Development

We are ISO27001 accredited for the design, development, hosting and processing of public and third sector data.

We are experienced and passionate about creating bespoke software. Whether you are from the private or public sector why not involve us in your next software development project no matter how large or small.

In House Team

We have a complete in-house team of developers, designers, support, help desk staff and ex-practitioner & Cyber Security consultants who combine their skills, experience and expertise to meet your project needs.

Innovative Training

A range of blended learning processes are available to get you started. From eLearning modules, custom user guides, face-to-face training and webinars, we’re here to support you through the on-boarding process to ensure your scheme’s continued success.

Working With You

Unlike many other providers, we’re not trying to “reinvent the wheel” as we understand that forcing a new way of working on you will only create barriers. Instead, we seek to design tools that dovetail neatly around your current processes.