Facilitating collaborative working to help safeguard, manage and reduce rough sleeping and homelessness

by Gary Pettengell, CEO, Empowering-Communities

Are you managing your rough sleeper community effectively?
How do recognise and manage the high risk generated around these complex cases?
How successful is your local partnership response ?

At a time when homelessness in Britain has reached a record high and Government is addressing the issue as a national priority it is important to actively seek opportunities to work in partnership with agencies with the aim of tackling the problem through a more joined up approach at all levels.

As a social enterprise with 20 years experience of creating single and multi-agency cloud based community management systems we have been contacted by several practitioners recently to find out how we can help with the collaborative management and support of Rough Sleepers and homeless persons. We are involved in a number of complex persons, rough sleeping and homeless projects across the UK and in Australia.

Our solutions are fully GDPR compliant and break down the barriers to information sharing, creating the opportunity to offer support almost immediately to a person in need by sharing the right information at the right time and tasking other agencies to deliver their services in a secure multi-agency environment.  Our software is focused on the person, empowering those partners within the community to create actions designed to reduce the risk of harm and avert crisis situations.

Equipping partner agencies to work virtually in the ‘now’ within a secure paperless environment, our software can:

  • provide an efficient encrypted secure paperless process that allows for information to be shared in real time
  • enhance and support practitioners’ existing processes
  • identify risk much earlier
  • enable the capture of richer data sets
  • increase and improve outcomes in a multi-agency setting, across boroughs, borders and nationally
  • allow for detailed single assessments to be shared between partners and relationship trees to be developed alongside the opportunity to journey map and bring about a person-centred approach
  • create an efficient and faster process to help the person at the centre of need
  • save time and money

To help you understand how our case management solution works to address rough sleeping we have put a video together that explains the process. You can view the video here

We do appreciate that organisations working with Rough Sleepers will have their own systems to maintain and update but our solution can be used to complement your existing systems without changing your current processes.

We have developed a proven methodology called I-REDS that enables practitioners to identify, refer, engage and divert vulnerable people into positive pathways and deliver holistic support through targeted multi-agency interventions.  Each product that fits into the I-REDS methodology can be used in isolation or combined to create an end-to-end solution. You can find out more here

Empowering-Communities’ national multi-agency case management and collaboration system, E-CINS, has been successfully assisting partnerships including police, education, health, social services, housing, youth services, and victim services for over 15 years to securely share data and information pertaining to a range of complex issues including rough sleeping, offender management, anti-social behaviour, child criminal and sexual exploitation, modern day slavery and restorative justice.
For more information on our Rough Sleepers Solution please download our factsheet or visit our website

Leave a Reply