Michael has been using E-CINS as part of Brighton & Hove City Council’s Tenancy Enforcement Service and is championing Sussex’s efforts to develop standardisations in E-CINS working practices.
As such, Michael is seeing his role increasingly develop as an unofficial E-CINS adviser to other counties looking to gain knowledge and best practice around using the system.
“Some time back I was asked to lead on a project to identify a case management system in Brighton & Hove City Council’s Housing Department. As we were already committed to E-CINS as a multi-agency system with Sussex Police I looked at whether it would suit our needs and the more I learned, the more I liked.
After further exploration I recommended it to the Tenancy Enforcement Team as the preferred choice and we are now using E-CINS as the case management system for ASB and Hate Crime and other aspects of housing management such as Tenancy Fraud, Domestic Violence and Safeguarding.