Q. In relation to E-CINS is all communication in transit encrypted?
A. Yes. All of the communication with E-CINS is encrypted
Q. Will the data about our organisation or our users be shared with third parties by Empowering-Communities?
A. No data is shared with anyone outside of E-CINS.
Q. How quickly could Empowering-Communities restore our data (without alteration) from a back-up if it suffered a major data loss?
A. If the main database server goes down it would only take a few minutes to switch to the backup server. Information wouldn’t be lost as E-CINS is ‘mirrored’ to backup servers.
Q. If I access E-CINS from a laptop is any of the information I looked at stored on the hard drive?
A. No information is stored on the users hard drive when they access E-CINS.
Q. Which countries will Empowering-Communities process our data in that is held on E-CINS?
A. England. No data is held or processed by Empowering-Communties outside of the UK.
Q. What audit trails are in place so you can monitor who is accessing which data?
A. This is done through user action logging within the E-CINS application itself.
Q. Can Empowering-Communities provide an appropriate third party security assessment?
A. Yes, we have undergone an IL3 approved penetration test. Please note the latest test was carried out on 8th April 2013.
ICO Visit and a quick guide to Cloud Computing http://www.empowering-communities.org/?p=6270